Toshiba e-Studio 2820c Коды ошибок

  • Code: C010
  • Description: Main motor abnormality: The main motor is not rotating normally.
  • Code: C020
  • Description: Developer drive motor abnormality: The developer drive motor is not rotating normally.
  • Code: C030
  • Description: Transport motor abnormality: The transport motor is not rotating normally.
  • Code: C040
  • Description: PFP motor abnormality: The PFP motor is not rotating normally. (the case that paper can be fed from any drawer except the PFP)
  • Code: C130
  • Description: 1st drawer tray abnormality: The tray-up motor is not rotating or the 1st drawer tray is not moving normally. (the case that paper can be fed from any drawer except the 1st drawer)
  • Code: C140
  • Description: 2nd drawer tray abnormality: The tray-up motor is not rotating or the 2nd drawer tray is not moving normally. (the case that paper can be fed from any drawer except the 2nd drawer)
  • Code: C150
  • Description: PFP upper drawer tray abnormality: The PFP upper drawer tray-up motor is not rotating or the PFP upper drawer tray is not moving normally. (the case that paper can be fed from any drawer except the PFP upper drawer)
  • Code: C160
  • Description: PFP lower drawer tray abnormality: The PFP lower drawer tray-up motor is not rotating or the PFP lower drawer tray is not moving normally. (the case that paper can be fed from any drawer except the PFP lower drawer)
  • Code: C180
  • Description: LCF tray-up motor abnormality: The LCF trayup motor is not rotating or the LCF tray is not moving normally. (the case that paper can be fed from any drawer except the LCF)
  • Code: C1A0
  • Description: LCF end fence motor abnormality: The LCF end fence motor is not rotating or the LCF end fence is not moving normally. (the case that paper can be fed from any drawer except the LCF)
  • Code: C1B0
  • Description: LCF transport motor abnormality: The LCF transport motor is not rotating normally (when paper can be fed from any drawer except the LCF).
  • Code: C260
  • Description: Peak detection error: Lighting of the exposure lamp (white reference) is not detected when power is turned ON.
  • Code: C270
  • Description: (1) Carriage home position sensor not turning OFF within a specified period of time: The carriage does not shift from its home position in a specified time.
    (2) Downloading firmware with an incorrect model. If the error occurs, the exposure lamp lights twice at the same time.
  • Code: C280
  • Description: Carriage home position sensor not going ON within a specified time
  • Code: C290
  • Description: Scanner fuse blowout: 24V power for the scanning system is not supplied at the scanner warming-up after power-ON.
  • Code: C360
  • Description: Charger cleaner motor abnormality: Charger cleaner motor is not rotating or wire cleaner is not moving normally
  • Code: C370
  • Description: Transfer belt motor abnormality (Drum TBU motor abnormality)
  • Code: C380
  • Description: Auto-toner sensor-K abnormality (upper limit)
  • Code: C381
  • Description: Auto-toner sensor-K abnormality (lower limit)
  • Code: C390
  • Description: Auto-toner sensor-C abnormality (upper limit)
  • Code: C391
  • Description: Auto-toner sensor-C abnormality (lower limit)
  • Code: C3A0
  • Description: Auto-toner sensor-M abnormality (upper limit)
  • Code: C3A1
  • Description: Auto-toner sensor-M abnormality (lower limit)
  • Code: C3B0
  • Description: Auto-toner sensor-Y abnormality (upper limit)
  • Code: C3B1
  • Description: Auto-toner sensor-Y abnormality (lower limit)
  • Code: C3E0
  • Description: Developer unit replacement (old-new) detection abnormality
  • Code: C3E1
  • Description: Drum/cleaner/charger unit replacement (oldnew) detection abnormality
  • Code: C411
  • Description: Thermistor or heater lamp abnormality at power-ON: Abnormality of the thermistor is detected when power is turned ON or the temperature of the fuser roller does not rise in a specified period of time after power is turned ON.
  • Code: C412
  • Description: Thermistor/heater lamp abnormality at power- ON: Thermistor abnormality is detected at power-ON or the fuser roller temperature does not rise within a specified period of time after power-ON.
  • Code: C443
  • Description: Heater lamp abnormality after abnormality judgment (not reaching to intermediate temperature)
  • Code: C445
  • Description: Heater lamp abnormality after abnormality judgment (pre-running end temperature abnormality)
  • Code: C446
  • Description: Heater lamp abnormality after abnormality judgment (pre-running end temperature abnormality)
  • Code: C447
  • Description: Heater lamp abnormality after abnormality judgment (temperature abnormality at ready status)
  • Code: C448
  • Description: Heater lamp continuous lighting abnormality: Heater lamp lights continuously for a certain period of time when the pressure roller temperature during ready status is higher than the specified
  • Code: C449
  • Description: Heater lamp abnormality after abnormality judgment (temperature abnormality at high temperature)
  • Code: C450
  • Description: Abnormal temperature difference between the center thermopile and the edge thermistor
    (Heater lamp abnormality after abnormality judgment)
  • Code: C451
  • Description: Abnormal temperature difference between the center thermopile and the edge thermistor
    (Heater lamp abnormality after abnormality judgment)
  • Code: C452
  • Description: Abnormal thermopile temperature difference
    (Heater lamp abnormality after abnormality judgment)
  • Code: C465
  • Description: Pressure roller thermistor abnormality after entering ready status (pre-running end temperature abnormality)
  • Code: C466
  • Description: Pressure roller thermistor abnormality after entering ready status (pre-running end temperature abnormality)
  • Code: C467
  • Description: Pressure roller thermistor abnormality after entering ready status (temperature abnormality at ready status)
  • Code: C468
  • Description: Pressure roller thermistor abnormality after entering ready status (overheating)
  • Code: C471
  • Description: IH power voltage abnormality or IH initial abnormality (IH board initial abnormality)
  • Code: C472
  • Description: IH power voltage abnormality (power supply abnormality)
  • Code: C475
  • Description: IH power voltage abnormality (power supply abnormality when door is opened)
  • Code: C480
  • Description: Overheating of IGBT: The temperature of the IGBT rises abnormally.
  • Code: C490
  • Description: IH control circuit or IH coil abnormality: Abnormality is detected in IH control circuit or IH coil is broken/ shorted.
  • Code: C4B0
  • Description: Fuser unit counter abnormality
  • Code: C4B1
  • Description: Fuser unit destination selection abnormality
  • Code: C4C0
  • Description: Fuser unit new/old detection fuse abnormality
  • Code: C4D0
  • Description: Fuser belt thermopile abnormality
  • Code: C4F0
  • Description: Center thermistor error correction
  • Code: C4F1
  • Description: Side thermistor error correction
  • Code: C550
  • Description: RADF I/F error: Communication error has occurred between the RADF and the scanner.
  • Code: C551
  • Description: RADF model detection error
  • Code: C560
  • Description: Communication error between Engine-CPU and PFC board
  • Code: C570
  • Description: Communication error between Engine-CPU and IPC board
  • Code: C580
  • Description: Communication error between IPC board and finisher
  • Code: C5A0
  • Description: EEPROM not connected (LGC board)
  • Code: C5A1
  • Description: EEPROM data abnormality (LGC board)
  • Code: C8E0
  • Description: RADF communication protocol abnormality: The system has to be stopped because the control
  • Code: C900
  • Description: Connection error between SYS board and LGC board
  • Code: C901
  • Description: System format error for scanner
  • Code: C910
  • Description: Toner cartridge IC chip access board abnormality
  • Code: C911
  • Description: Toner cartridge IC chip access board abnormality (caused by factors other than C910)
  • Code: C940
  • Description: Engine-CPU abnormality
  • Code: C960
  • Description: Connection error between LGC board and DRV board, ID abnormality
  • Code: C962
  • Description: LGC board ID abnormality
  • Code: C970
  • Description: High-voltage transformer abnormality: Leakage of the main charger is detected.
  • Code: C9E0
  • Description: Connection error between SLG board and SYS board
  • Code: CA00
  • Description: color registration abnormality
  • Code: CA10
  • Description: Polygonal motor abnormality: The polygonal motor is not rotating normally.
  • Code: CA20
  • Description: H-Sync detection error: H-Sync signal detection PC board cannot detect laser beams.
  • Code: CB00
  • Description: Finisher not connected: Communication error has occurred between the equipment and finisher.
  • Code: CB01
  • Description: Finisher communication error: Communication error has occurred between the equipment and finisher.
  • Code: CB10
  • Description: Entrance motor abnormality: The entrance motor is not rotating normally.
  • Code: CB11
  • Description: Buffer tray guide motor abnormality: The buffer tray guide motor is not rotating or the buffer tray guide is not moving normally.
  • Code: CB12
  • Description: Buffer roller drive motor abnormality: The buffer roller drive motor is not rotating or the buffer roller is not moving normally.
  • Code: CB13
  • Description: Finisher exit motor abnormality
  • Code: CB14
  • Description: Paper holding arm motor abnormality
  • Code: CB20
  • Description: Delivery motor abnormality: Delivery motor or delivery roller is not rotating normally.
  • Code: CB30
  • Description: Movable tray shift motor abnormality: The movable tray shift motor is not rotating or the movable tray is not moving normally.
  • Code: CB31
  • Description: Movable tray paper-full detection error: The actuator of the movable tray paper-full detection sensor does not move smoothly.
  • Code: CB40
  • Description: Front alignment motor abnormality: The front alignment motor is not rotating or the front align/1106ment plate is not moving normally.
  • Code: CB50
  • Description: Staple unit abnormality: Staple unit is not moving normally. Stapler home position error: The stapler home position sensor does not work.
  • Code: CB51
  • Description: Stapler shift home position error: The stapler is not at the home position.
  • Code: CB60
  • Description: Stapler shift motor abnormality: Stapler shift motor is not rotating or staple unit is not moving normally.
  • Code: CB70
  • Description: Paper loading amount detection sensor abnormality
  • Code: CB80
  • Description: Backup RAM data abnormality: Abnormality of checksum value on finisher controller PC board is detected when the power is turned ON.
  • Code: CB81
  • Description: Flash ROM abnormality: Abnormality of checksum value on finisher controller PC board is detected when the power is turned ON.
  • Code: CB82
  • Description: Finisher - Main CPU program error
  • Code: CB83
  • Description: Saddle Stitch Finisher - Main CPU program error
  • Code: CB84
  • Description: Hole Punch Unit - Main CPU program error
  • Code: CB90
  • Description: Paper folding blade motor (M12) abnormality
  • Code: CB91
  • Description: Saddle Stitch Finisher flash ROM abnormality
  • Code: CB92
  • Description: Saddle Stitch Finisher RAM abnormality
  • Code: CB93
  • Description: Additional folding motor abnormality
  • Code: CB94
  • Description: Saddle transport motor abnormality
  • Code: CB95
  • Description: Stacker motor abnormality
  • Code: CBA0
  • Description: Front saddle stapler home position error: The stapler home position detection is abnormally operated and finished.
  • Code: CBB0
  • Description: Rear saddle stapler home position error: The stapler home position detection is abnormally operated and finished.
  • Code: CBC0
  • Description: Saddle Stitch Finisher side alignment motor (M15) abnormality: The alignment motor is not rotating or the alignment plate is not working properly.
  • Code: CBD0
  • Description: Guide motor abnormality: Guide motor is not rotating or guide is not moving normally
  • Code: CBE0
  • Description: Saddle Stitch Finisher folding motor (M17) abnormality: The folding motor is not rotating or the folding roller is not moving normally.
  • Code: CBF0
  • Description: Stacker motor (M9) abnormality
  • Code: CC00
  • Description: Sensor connector abnormality: Connector of guide home position sensor, paper pushing plate home position sensor or paper pushing plate top position sensor is disconnected.
  • Code: CC02
  • Description: Stack exit roller nip home position detection error[MJ-1036] Exit roller nip adjustment motor (M4) abnormality[MJ-1037]
  • Code: CC10
  • Description: Micro switch abnormality: With all covers closed, inlet door switch, delivery door switch or front cover switch is open.
  • Code: CC20
  • Description: Saddle communication error
  • Code: CC21
  • Description: Saddle stitch 3rd transport roller drive motor (M10) abnormality[MJ-1037]
  • Code: CC22
  • Description: Saddle stich stapler home position detection error[MJ-1037]
  • Code: CC23
  • Description: An abnormal interruption of the encoder pulse of the folding blade occurrs.
  • Code: CC30
  • Description: Stack transport motor abnormality: The stack transport motor is not rotating or the stack transport belt is not moving normally. Stack delivery motor abnormality: The stack delivery motor is not rotating normally.
  • Code: CC31
  • Description: Transport motor abnormality: The transport motor is not rotating or the stack transport roller -1 and -2 is not rotating normally.
  • Code: CC40
  • Description: Swing motor abnormality: Swing motor is not rotating or swing unit is not moving normally
  • Code: CC41
  • Description: Paper holder cam home position abnormality: The paper holder cam is not at the home position.
  • Code: CC50
  • Description: Horizontal registration motor abnormality: Horizontal registration motor is not rotating or puncher is not shifting normally
  • Code: CC51
  • Description: Sideways adjustment motor (M2) abnormality: Sideways adjustment motor is not rotating or puncher is not shifting normally.
  • Code: CC52
  • Description: Skew adjustment motor (M1) abnormality: Skew adjustment motor is not rotating or puncher is not shifting normally.
  • Code: CC53
  • Description: Punch waste full sensors (S41 and S42) abnormality[MJ-1037]
  • Code: CC54
  • Description: Abnormality of paper detection sensors (S24 and S25)[MJ-1036] Abnormality of trailing edge detection sensors (S39 and S40) and horizontal registration detection sensors (S39 and S40)[MJ-1037]
  • Code: CC60
  • Description: Punch motor abnormality [MJ-1036] Punch motor (M15) abnormality [MJ-1037]
  • Code: CC61
  • Description: Punch motor (M3) home position detection error: Punch motor is not rotating or puncher is not shifting normally.
  • Code: CC71
  • Description: Punch ROM checksum error: Abnormality of checksum value on Hole punch controller PC board is detected when the power is turned on.
  • Code: CC72
  • Description: Punch RAM read/write error: Abnormality of checksum value on Hole punch controller PC board is detected when the power is turned on.
  • Code: CC80
  • Description: Rear alignment motor abnormality: The rear alignment motor is not rotating or the rear alignment plate is not moving normally.
  • Code: CC90
  • Description: Tray shift motor abnormality: The tray shift motor is not rotating or the stack tray is not moving normally.
  • Code: CC91
  • Description: The detection of the home position of the gripper arm ends abnormality.
  • Code: CC92
  • Description: Movable tray upper limit detection error [MJ- 1037]
  • Code: CC93
  • Description: Knurled roller shift solenoid abnormality [MJ- 1036]
  • Code: CC94
  • Description: Fan motor abnormality[MJ-1036]
  • Code: CCB0
  • Description: Offset motor abnormality: The offset motor is not rotating normally.
  • Code: CCD0
  • Description: Stack ejection motor abnormality: Stack ejection motor or stack ejection roller is not rotating normally
  • Code: CCE0
  • Description: Paper trailing edge assist motor abnormality: Paper trailing edge assist motor is not rotating or paper trailing edge assist is not moving normally
  • Code: CCF0
  • Description: Gear changing motor abnormality: Gear changing motor is not rotating normally
  • Code: CCF1
  • Description: Tray safety switch abnormality -
    (1) The tray safety switch turned on during tray operation (moving up or down).
    (2) The tray operated with the tray safety switch turned on.
  • Code: CD70
  • Description: Waste toner box mixing paddle locked: The mixing paddle in the waste toner box does not rotate.
  • Code: CD71
  • Description: Waste toner motor locking error ("Waste toner box replacement"): "Waste toner box replacement" appears when either CD70 or CD71 error occurs. The error code CD72 is noted on the error history and logs.
  • Code: CDE0
  • Description: Paddle motor abnormality: The paddle motor is not rotating or the paddle is not rotating normally.
  • Code: CE00
  • Description: Communication error between finisher and punch unit: Communication error between finisher controller PC board and punch controller PC board
  • Code: CE00
  • Description: Communication error (signal transmission to the Hole Punch Unit) [MJ-1037]
  • Code: CE10
  • Description: Image quality sensor abnormality (OFF level): The output value of this sensor is out of a specified range when sensor light source is OFF
  • Code: CE20
  • Description: Image quality sensor abnormality (no pattern level): The output value of this sensor is out of a specified range when the image quality control test pattern is not formed.
  • Code: CE40
  • Description: Image quality control test pattern abnormality: The test pattern is not formed normally
  • Code: CE41
  • Description: Image quality TRC control test pattern abnormality: The image quality TRC control test pattern is not printed normally.
  • Code: CE50
  • Description: Temperature/humidity sensor abnormality: The output value of this sensor is out of a specified range.
  • Code: CE60
  • Description: Drum thermistor-Y abnormality: The output value of the drum thermistor-Y is out of a specified range
  • Code: CE70
  • Description: Drum drive switching abnormality: The drum switching detection sensor (S19) is not turned ON after the drum motor was rotated for a specified period of time.
  • Code: CE71
  • Description: Drum phase adjustment abnormality: Drum phase sensors (Color drum phase sensor (S43) and K drum phase sensor (S44)) are not turned ON after the drum motor was rotated for a specified period of time.
  • Code: CE80
  • Description: LED head communication error
  • Code: CE81
  • Description: Interface initialization error between LED head and LGC board
  • Code: CE90
  • Description: Drum thermistor-K abnormality: The output value of the drum thermistor-K is out of a specified range.
  • Code: CEC0
  • Description: 2nd transfer roller position detection abnormality: The 2nd transfer roller does not contact/release normally.
  • Code: CEC1
  • Description: 2nd transfer roller contacting position detection abnormality
  • Code: CEC2
  • Description: 2nd transfer roller releasing position detection abnormality
  • Code: CF10
  • Description: Communication module SRAM reading failure.
  • Code: CF90
  • Description: Laser optical unit shutter abnormality.
  • Code: CF91
  • Description: NVRAM abnormality on the SYS board
  • Code: CF92
  • Description: SRAM and NVRAM abnormality on the SYS board
  • Code: E010
  • Description: Jam not reaching the exit sensor: The paper which has passed through the fuser unit does not reach the exit sensor.
  • Code: E011
  • Description: Transfer belt paper-clinging jam: The paper after the 2nd transfer is clinging to the transfer belt, or a paper jam occurred between the registration roller and the paper clinging detection sensor.
  • Code: E013
  • Description: The paper jam occurred between the registration pass sensor and the paper clinging detection sensor.
  • Code: E020
  • Description: Stop jam at the exit sensor: The trailing edge of the paper does not pass the exit sensor after its leading edge has reached this sensor.
  • Code: E030
  • Description: Power-ON jam: The paper is remaining on the paper transport path when power is turned ON.
  • Code: E061
  • Description: Incorrect paper size setting for 1st drawer: The size of paper in the 1st drawer differs from size setting of the equipment.
  • Code: E062
  • Description: Incorrect paper size setting for 2nd drawer: The size of paper in the 2nd drawer differs from size setting of the equipment.
  • Code: E063
  • Description: Incorrect paper size setting for PFP upper drawer: The size of paper in the 3rd drawer differs from size setting of the equipment.
  • Code: E064
  • Description: Incorrect paper size setting for PFP lower drawer: The size of paper in the 4th drawer differs from size setting of the equipment.
  • Code: E065
  • Description: Incorrect paper size setting for bypass tray: The size of paper in the bypass tray differs from size setting of the equipment.
  • Code: E090
  • Description: Image data delay jam: Image data to be printed cannot be prepared
  • Code: E091
  • Description: Motor-ON time-out jam: The equipment does not operate normally because abnormality occurred on an interface between the SYS board and engine firmware.
  • Code: E0A0
  • Description: Image transport ready time-out jam: Image data to be printed cannot be sent.
  • Code: E110
  • Description: ADU misfeeding (Paper not reaching the registration sensor): The paper which has passed through ADU does not reach the registration sensor during duplex printing.
  • Code: E120
  • Description: Bypass misfeeding (Paper not reaching the bypass feed sensor): Paper fed from the bypass tray does not reach the bypass feed sensor.
  • Code: E130
  • Description: 1st drawer misfeeding (Paper not reaching the 1st drawer feed sensor): The paper fed from the 1st drawer does not reach the 1st drawer feed sensor.
  • Code: E140
  • Description: 2nd drawer misfeeding (Paper not reaching the 2nd drawer feed sensor): The paper fed from the 2nd drawer does not reach the 2nd drawer feed sensor.
  • Code: E150
  • Description: PFP upper drawer misfeeding (Paper not reaching the PFP upper drawer feed sensor): The paper fed from the PFP upper drawer does not reach the PFP upper drawer feed sensor.
  • Code: E160
  • Description: PFP lower drawer misfeeding (Paper not reaching the PFP lower drawer feed sensor): The paper fed from the PFP lower drawer does not reach the PFP lower drawer feed sensor.
  • Code: E190
  • Description: LCF misfeeding (Paper not reaching the LCF feed sensor): The paper fed from the LCF does not reach the LCF feed sensor.
  • Code: E200
  • Description: 1st drawer transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the 1st drawer feed sensor.
  • Code: E210
  • Description: 2nd drawer transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the 1st drawer feed sensor.
  • Code: E220
  • Description: 2nd drawer transport jam (Paper not reaching the 1st drawer feed sensor): The paper does not reach the 1st drawer feed sensor after it has passed the 2nd drawer feed sensor.
  • Code: E270
  • Description: Bypass transport jam (Paper not reaching the registration sensor): Paper fed from the bypass tray and passed through the bypass feed sensor does not reach the registration sensor.
  • Code: E300
  • Description: PFP upper drawer transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the 1st drawer feed sensor.
  • Code: E310
  • Description: PFP upper drawer transport jam (Paper not reaching the 1st drawer feed sensor): The paper does not reach the 1st drawer feed sensor after it has passed the 2nd drawer feed sensor.
  • Code: E320
  • Description: PFP upper drawer transport jam (Paper not reaching the 2nd drawer feed sensor): The paper does not reach the 2nd drawer feed sensor after it has passed the PFP upper drawer feed sensor.
  • Code: E330
  • Description: PFP lower drawer transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the 1st drawer feed sensor.
  • Code: E340
  • Description: PFP lower drawer transport jam (Paper not reaching the 1st drawer feed sensor): The paper does not reach the 1st drawer feed sensor after it has passed the 2nd drawer feed sensor.
  • Code: E350
  • Description: PFP lower drawer transport jam (Paper not reaching the 2nd drawer feed sensor): The paper does not reach the 2nd drawer feed sensor after it has passed the PFP upper drawer feed sensor.
  • Code: E360
  • Description: PFP lower drawer transport jam (Paper not reaching the PFP upper drawer feed sensor): The paper does not reach the PFP upper drawer feed sensor after it has passed the PFP lower drawer feed sensor.
  • Code: E3C0
  • Description: LCF transport jam (Paper not reaching the registration sensor): Paper fed from the LCF and passed through the 1st drawer feed sensor does not reach the registration sensor.
  • Code: E3D0
  • Description: LCF transport jam (Paper not reaching the registration sensor): Paper fed from the LCF and passed through the 1st drawer feed sensor does not reach the registration sensor.
  • Code: E3E0
  • Description: LCF transport jam (Paper not reaching the 2nd drawer feed sensor): Paper fed from the LCF and passed through the LCF feed sensor does not reach the 2nd drawer feed sensor.
  • Code: E400
  • Description: Jam access cover open jam: The jam access cover has opened during printing.
  • Code: E410
  • Description: Front cover open jam: The front cover has opened during printing.
  • Code: E420
  • Description: PFP side cover open jam: The PFP side cover has opened during printing.
  • Code: E430
  • Description: ADU open jam: The ADU has opened during printing.
  • Code: E440
  • Description: Side cover open jam: The side cover has opened during printing.
  • Code: E450
  • Description: LCF side cover open jam: The LCF side cover has opened during printing.
  • Code: E480
  • Description: Bridge unit open jam: The bridge unit has opened during printing.
  • Code: E4A0
  • Description: Waste toner cover open jam: The waste toner cover has opened during printing.
  • Code: E510
  • Description: Jam not reaching the ADU entrance sensor: The paper does not reach the ADU entrance sensor after it is switchbacked in the exit section.
  • Code: E520
  • Description: Stop jam in the ADU: The paper does not reach the ADU exit sensor after it has passed the ADU entrance sensor.
  • Code: E550
  • Description: Paper remaining jam on the transport path: The paper is remaining on the transport path when printing is finished.
  • Code: E551
  • Description: Paper remaining jam on the transport path (when a service call occurs)
  • Code: E552
  • Description: Paper remaining jam on the transport path (when the cover is closed)
  • Code: E712
  • Description: Jam not reaching the original registration sensor: The original fed from the original feeding tray does not reach the original registration sensor
  • Code: E714
  • Description: Feed signal reception jam: The feed signal is received even no original exists on the original feeding tray.
  • Code: E721
  • Description: Jam not reaching the read sensor: The original does not reach the read sensor after it has passed the registration sensor (when scanning obverse side) or the reverse sensor (when scanning reverse side).
  • Code: E722
  • Description: Jam not reaching the original exit/reverse sensor (during scanning): The original which passed the read sensor does not reach the original exit/reverse sensor when it is transported from the scanning section to exit section.
  • Code: E724
  • Description: Stop jam at the original registration sensor: The trailing edge of the original does not pass the original registration sensor after its leading edge has reached this sensor.
  • Code: E725
  • Description: Stop jam at the read sensor: The trailing edge of the original does not pass the read sensor after its leading edge has reached this sensor.
  • Code: E726
  • Description: Transport/exit signal reception jam: RADF receives the transport/exit reception signal from the equipment when no original is at the exposure waiting position
  • Code: E731
  • Description: Stop jam at the original exit/reverse sensor: The trailing edge of the original does not pass the original exit/reverse sensor after its leading edge has reached this sensor.
  • Code: E860
  • Description: RADF jam access cover open: The RADF jam access cover has opened during RADF operation.
  • Code: E870
  • Description: RADF open jam: RADF has opened during RADF operation
  • Code: E871
  • Description: Cover open jam in the read ready status
  • Code: E910
  • Description: Jam at the bridge unit transport sensor 1: The paper does not reach the bridge unit transport sensor 1 after it has passed the exit sensor.
  • Code: E920
  • Description: Stop jam at the bridge unit transport sensor 1: The trailing edge of the paper does not pass the bridge unit transport sensor 1 after its leading edge has reached the sensor.
  • Code: E930
  • Description: Jam at the bridge unit transport sensor 2: The trailing edge of the paper does not reach the bridge unit transport sensor 2 after its leading edge has reached the bridge unit transport sensor 1.
  • Code: E940
  • Description: Stop jam at the bridge unit transport sensor 2: The trailing edge of the paper does not pass the bridge unit transport sensor 2 after its leading edge has reached the bridge unit transport sensor 2.
  • Code: E9F0
  • Description: Punching jam: Punching is not performed properly. [MJ-1101/1106 (when MJ-6103 is installed)]
  • Code: EA10
  • Description: Paper transport delay jam: The paper which has passed the bridge unit does not reach the inlet sensor.[MJ-1031/1101] The paper which has passed the bridge unit does not reach the inlet sensor. [MJ-1106]
  • Code: EA20
  • Description: Paper transport stop jam: The paper does not pass through the inlet sensor. The paper which has passed through the inlet sensor does not reach the feeding sensor. [MJ- 1101/1106]
  • Code: EA21
  • Description: Paper size error jam: Paper does not reach the sensor because the paper is shorter than spec. [MJ-1101/1106]
  • Code: EA22
  • Description: Paper transport jam (Finisher paper punching edge detection sensor): The paper position sensor on the Finisher transport path detects paper shorter than the acceptable paper size. [MJ-1101/1106]
  • Code: EA23
  • Description: Paper transport jam (transport sensor): Paper being transported on the Finisher transport path is stopped at the outlet sensor at 27.56 inches or longer. [MJ-1101/1106]
  • Code: EA24
  • Description: Paper transport jam (between entrance and transport sensors): The leading edge of paper which has passed the entrance sensor on the Finisher transport path does not reach the transport sensor. [MJ-1101/1106
  • Code: EA25
  • Description: Paper transport jam (after paper stack exit): The finishing tray paper detection sensor detects paper after a stack of paper exits from the finishing tray. [MJ-1101/1106]
  • Code: EA26
  • Description: Paper transport jam (stop command request): A command to stop equipment operation is received while paper is being transported in the Finisher. [MJ-1101/1106]
  • Code: EA27
  • Description: Paper transport jam (paper not inserted): The equipment detects a paper-not-inserted jam but the entrance sensor is turned ON before the equipment is stopped. [MJ-1101/1106]
  • Code: EA28
  • Description: Paper transport jam (paper holder plate operation delay): An attempt to start the arm assisting operation for dropping paper on the finishing tray is made, but the previous arm assisting operation has not yet been finished. [MJ-1101/1106]
  • Code: EA29
  • Description: Paper transport jam (stack transport delay): The buffer tray is extended to drop a stack of paper on the finishing tray but the previous stack has not yet exited. [MJ-1101/1106]
  • Code: EA30
  • Description: Power-ON jam: Paper exists at the inlet sensor when power is turned ON. [MJ-1031]
  • Code: EA31
  • Description: Transport path paper remaining jam: The paper which has passed through the inlet sensor does not reach the transport sensor. [MJ-1101/ 1106]
  • Code: EA32
  • Description: Exit paper remaining jam: The paper is remaining on the finishing tray when the power is turned ON. [MJ-1101/1106]
  • Code: EA40
  • Description: Joint open jam: The finisher cover opened during machine operation. [MJ-1031] Cover open error: The front cover or stationary tray is opened during paper transport. [MJ-1106]
  • Code: EA50
  • Description: Stapling jam: Stapling is not performed properly. [MJ-1031/1101]
  • Code: EA60
  • Description: Early arrival jam: The inlet sensor detects the paper earlier than a specified timing. [MJ-1031/1101/1106]
  • Code: EA70
  • Description: Stack exit belt home position error: The stack exit belt is not at the home position. [MJ-1101/ 1106] Stack slider home position error: The stack slider is not at the home position. [MJ-1031]
  • Code: EA90
  • Description: Door open jam: The delivery cover or inlet cover has opened during printing. [MJ-1106]
  • Code: EAA0
  • Description: Paper remaining in Saddle Stitch Finisher: Paper remaining in Saddle Stitch Finisher [MJ- 1106]
  • Code: EAB0
  • Description: Paper transport jam in Saddle Stitch Finisher: Paper transport jam in Saddle Stitch Finisher [MJ-1106]
  • Code: EAB1
  • Description: Short paper jam: Short paper jam (Saddle Stitch Finisher) [MJ-1106]
  • Code: EAD0
  • Description: Print end command time-out jam: The printing has not finished normally because of an error occurring on the interface between the SYS board and the engine firmware at the end of printing.
  • Code: EAE0
  • Description: Receiving time time-out jam: The printing has been interrupted because of the communication error between the equipment and finisher when the paper is transported from the equipment to the finisher.
  • Code: EB30
  • Description: Ready time time-out jam: The equipment judges that the paper transport to the finisher is disabled because of the communication error between the equipment and finisher at the start of printing.
  • Code: EB50
  • Description: Paper remaining on the transport path: The multiple feeding of preceding paper caused the misfeeding of upcoming paper.
  • Code: EB60
  • Description: Paper remaining on the transport path: The multiple feeding of preceding paper caused the misfeeding of upcoming paper (redetection after no jam is detected at [EB50]).
  • Code: ED10
  • Description: Skew adjustment motor (M1) home position detection abnormality: The Skew adjustment motor is not at the home position. [MJ-1101/ 1106 (when MJ-6103 is installed)]
  • Code: ED11
  • Description: Sideways adjustment motor (M2) home position detection error: The Sideways adjustment motor is not at the home position. [MJ-1101/1106 (when MJ-6103 is installed)]
  • Code: ED12
  • Description: Shutter home position error: The shutter is not at the home position. [MJ-1101/1106]
  • Code: ED13
  • Description: Front alignment plate home position error: The front alignment plate is not at the home position. [MJ-1101/1106]
  • Code: ED14
  • Description: Rear alignment plate home position error: The rear alignment plate is not at the home position. [MJ-1101/1106]
  • Code: ED15
  • Description: Paddle home position error: The paddle is not at the home position. [MJ-1101/1106]
  • Code: ED16
  • Description: Buffer tray home position error: The buffer tray is not at the home position. [MJ-1101/1106]
  • Code: EF10
  • Description: Paper not supported for Saddle Stitch Finisher: Unsupported paper size, type and an excess number of pages for stapling are selected. [MJ- 1106]
  • Code: EF11
  • Description: Saddle Stitch Finisher stapling error (front): Front stapling is not correctly done. [MJ-1106]
  • Code: EF12
  • Description: Saddle Stitch Finisher stapling error (rear): Rear stapling is not correctly done. [MJ-1106]
  • Code: EF13
  • Description: Saddle paper holder home position detection abnormality: The paper holder home position cannot be detected. [MJ-1106]
  • Code: EF14
  • Description: Saddle paper exit jam: Outputting paper is not completed within a fixed time. [MJ-1106]
  • Code: EF15
  • Description: Saddle Stitch Finisher side alignment motor home position detection abnormality: The side alignment motor home position cannot be detected. [MJ-1106]
  • Code: EF16
  • Description: Saddle Stitch Finisher stacker motor home position detection abnormality: The stacker motor home position cannot be detected. [MJ- 1106]
  • Code: EF17
  • Description: Saddle Stitch Finisher folding blade home position detection abnormality: The folding blade home position cannot be detected. [MJ- 1106]
  • Code: EF18
  • Description: Saddle Stitch Finisher additional folding roller home position detection abnormality: The additional folding roller home position cannot be detected. [MJ-1106]
  • Code: EF19
  • Description: Saddle paper folding jam: Fold processed paper cannot be transported to the additional folding roller. [MJ-1106]
  • Code: EF20
  • Description: Saddle stacker jam: Transported paper cannot be detected in the stacker.
  • Code: F070
  • Description: Communication error between System-CPU and Engine-CPU
  • Code: F071
  • Description: Communication initialization error between System-CPU and Engine-CPU
  • Code: F090
  • Description: SRAM abnormality on the SYS board
  • Code: F100
  • Description: HDD format error: HDD cannot be initialized normally
  • Code: F100_0
  • Description: HDD format error: Operation of HDD key data fails.
  • Code: F100_1
  • Description: HDD format error: Encryption key data of either the SYS board or the SRAM board for the SYS board are damaged.
  • Code: F100_2
  • Description: HDD format error: Encryption key data of both the SYS board and the SRAM board for the SYS board are damaged.
  • Code: F101
  • Description: HDD unmounted: Connection of HDD cannot be detected
  • Code: F101_0
  • Description: HDD connection error (HDD connection cannot be detected.)
  • Code: F101_1
  • Description: Root partition mount error (HDD formatting fails.): The HDD cannot be connected (mounted) caused by damage to the areas in which the program is mainly stored.
  • Code: F101_2
  • Description: Normal partition mount error (HDD normal partition mounting fails.): The HDD cannot be connected (mounted) caused by damage to areas other than those described in the F101_0 and F101_1 errors.
  • Code: F101_3
  • Description: Encryption partition mount error (HDD encryption partition mounting fails.): The HDD cannot be connected (mounted) caused by damage to the areas in which the key is stored.
  • Code: F102
  • Description: HDD start error: HDD cannot become ‘Ready’ state.
  • Code: F103
  • Description: HDD transfer time-out: Reading/writing cannot be performed in the specified period of time.
  • Code: F104
  • Description: HDD data error: Abnormality is detected in the data of HDD.
  • Code: F105
  • Description: HDD other error
  • Code: F106
  • Description: Point and Print partition damage
  • Code: F106_0
  • Description: ADI-HDD error: Illegal disk replacement detected (ADI-HDD Exchange to SATA-HDD)
  • Code: F106_1
  • Description: ADI-HDD error: HDD type detection error
  • Code: F106_2
  • Description: ADI-HDD error: ADI encryption key download operation error
  • Code: F106_3
  • Description: ADI-HDD error: ADI authentication Admin Password generation error
  • Code: F106_4
  • Description: ADI-HDD error: Authentication random number generation error
  • Code: F106_5
  • Description: ADI-HDD error: Authentication data transmission error
  • Code: F108
  • Description: SHA partition damage
  • Code: F109_0
  • Description: Key consistency error: Consistency check operation error.
  • Code: F109_1
  • Description: Key consistency error: SRAM encryption AES key data damage
  • Code: F109_2
  • Description: Key consistency error: Signature Check public key damage.
  • Code: F109_3
  • Description: Key consistency error: HDD encryption parameter damage.
  • Code: F109_4
  • Description: Key consistency error: license data damage.
  • Code: F109_5
  • Description: Key consistency error: Encryption key for ADIHDD is damaged.
  • Code: F109_6
  • Description: Key consistency error: Administrator
    password error for ADI-HDD authentication.
  • Code: F110
  • Description: Communication error between System-CPU and Scanner-CPU
  • Code: F111
  • Description: Scanner response abnormality
  • Code: F120
  • Description: Database abnormality: Database is not operating normally.
  • Code: F121
  • Description: Database abnormality (user information management database)
  • Code: F122
  • Description: Database abnormality (Message/Job log management database)
  • Code: F124
  • Description: Database abnormality: Database is not operating normally. (Language management database)
  • Code: F130
  • Description: Invalid MAC address
  • Code: F131
  • Description: Error due to damage to filtering setting file
  • Code: F140
  • Description: ASIC format error: ASIC formatting fails or memory acquiring fails when software is formatted
  • Code: F200
  • Description: Data Overwrite option (GP-1070) disabled
  • Code: F350
  • Description: SLG board abnormality
  • Code: F400
  • Description: SYS board cooling fan abnormality
  • Code: F500
  • Description: HD partition damage
  • Code: F510
  • Description: Application start error
  • Code: F520
  • Description: Operating system start error
  • Code: F521
  • Description: Integrity check error
  • Code: F550
  • Description: Encryption partition error
  • Code: F600
  • Description: Software update error
  • Code: F700
  • Description: Overwrite error
  • Code: F800
  • Description: Date error
  • Code: F900
  • Description: Machine information alignment error
  • Code: F902_0
  • Description: Mistaken HDD installation error
  • Code: F902_1
  • Description: System firmware / System software model information error - Invalid system firmware/ software is installed on 20/25 ppm model.
  • Code: F902_3
  • Description: System firmware / System software model information error - Invalid system firmware/ software is installed on LL20/LL25 ppm model.
 

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